|Taki Steve, Flickr.com|
When do you feel truly engaged at work? Chances are it’s when you believe in what you are doing, you are actively involved and you enjoy the people you work with. You are truly engaged when you are fully present, committed to the task at hand and enjoying what you are doing.
Research has long proven that engaged employees lead to more successful and profitable businesses. In 2012, a Dale Carnegie study found that of the 1,500 employees studied, only 29 percent were fully engaged, 25 percent were disengaged and 45 percent were only partially engaged. These results reflect many other credible studies conducted during the last ten years that show that, time after time, 50 percent or more of employees in all industries are dissatisfied at work and less than fully engaged.
Employee engagement is often lumped into the bucket of “soft, touchy-feely” human resource topics, but the “hard reality” is that flawed management practices and failed leadership contribute significantly to employee disengagement—and disengaged employees are unproductive and unprofitable employees, resulting in a negative financial impact. Engaged employees are more productive and deliver better customer service and higher quality work, all of which result in better branding, reputation and financial success for their employers. Every drop of discretionary effort impacts your bottom line. Whenever an employee contributes beyond what he or she must do to keep the job, you get more time and productivity than you are paying for.
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